topic Re: Constant audio notifications...but cameras are not set to detect in Arlo Ultra

Constant audio notifications...but cameras are not set to detect

DadBod — Thu, 22 Aug 2019 12:54:28 GMT

I receive constant audio notifications for phantom issues similar to other people on these boards. The main difference is that my cameras are not set to detect audio in the custom mode in use.

I am at my wits end.

Re: Constant audio notifications...but cameras are not set to detect

StephenB — Thu, 22 Aug 2019 13:36:05 GMT

If you post a couple of screenshots we might be able to help troubleshoot.

Can you click on the "mode" screen in the web ui and take a screenshot?

Then drill down to the "If motion on" rule for the Ultra and choose "edit" and take a second screenshot.

Re: Constant audio notifications...but cameras are not set to detect

DadBod — Thu, 22 Aug 2019 14:45:24 GMT

Re: Constant audio notifications...but cameras are not set to detect

DadBod — Thu, 22 Aug 2019 14:46:45 GMT

Smart notifications for Audio is turned off as well, there is no reason I should be receiving audio alerts when this mode is active.

Re: Constant audio notifications...but cameras are not set to detect

JamesC — Thu, 22 Aug 2019 17:24:55 GMT

DadBod,

Is this only happening for the custom mode? If you use the default "Armed" mode, do you still experience the same behavior?

JamesC