topic Re: Arlo employees to check corporate side for status of my base station and cameras? in Arlo Ultra

Arlo employees to check corporate side for status of my base station and cameras?

n1976jmk — Sun, 14 Jul 2019 13:43:13 GMT

Good morning all, I was searching the Arlo community forum and it seems a few years back that some of the Arlo employees were on this community and able to tell people what the status was of their system from Arlo's end to assist them to fix the issues.

Is that still the case?

If it is true can one of the employees PLEASE PM me?!?!

THANK YOU ALL in ADVANCE!!!

Re: Arlo employees to check corporate side for status of my base station and cameras?

jguerdat — Mon, 15 Jul 2019 12:28:09 GMT

There are links here for status but here's the link itself:

https://status.arlo.com

Re: Arlo employees to check corporate side for status of my base station and cameras?

n1976jmk — Mon, 15 Jul 2019 17:32:27 GMT

thanks @jguerdat but it almost always shows 'normal' or 'all good'. I was speaking to Arlo tech support on the phone yesterday afternoon as well and even brought that up. I asked them how could it show normall or all good if they are telling me know they know about an issue with Ultra cameras using AC power and not reporting motion.

thanks!