topic Re: How to get clearer video in Arlo Ultra

How to get clearer video

Dazler — Wed, 10 Jul 2019 23:59:48 GMT

This is as clear as it get.

My other 1080 camera is a hair clearer so not a whole lot more but you can make some more words.

Is this normal?

Re: How to get clearer video

JamesC — Thu, 11 Jul 2019 00:22:57 GMT

Dazler,

You might consider upgrading to PVR service for 4K quality. Take a look here for more information on 4K:

How does my Arlo Ultra camera use 4K?

What Arlo subscription do I need to record videos with 4K resolution?

JamesC

Re: How to get clearer video

Dazler — Thu, 11 Jul 2019 17:07:12 GMT

Thanks,

This is all so confusing.

I thought local recording would be in 4k.
But I see now I have to remove the microSD card to see them in 4k.
That explain the equal or slightly less quality video compared to my other 1080p camera.

The other issue 4k local live stream so far have been unusable it have a big lag about 15-20 seconds is this normal?

I have great WiFi coverage as I am testing the camera is only about 15 feet from the WiFi I have a 100mb down and 10mb upload speed.
But lag is so bad in live 4k streaming.

Would this get better with a firmware update?

Re: How to get clearer video

JamesC — Mon, 22 Jul 2019 20:10:15 GMT

Dazler,

A recent firmware update made several improvements to Arlo Ultra. Your cameras should have automatically received this update.

Take a look here for more information: Arlo Ultra VMC5040 - 1.070.41.1_80_9996bd9 - 15th July 2019

JamesC