topic Ultra recording outside of activity zones in Arlo Ultra

Ultra recording outside of activity zones

RB4 — Fri, 28 Jun 2019 21:49:03 GMT

Records outside of zones! Resized zones squared them, it doesn’t matter, keeps recording everything on street. Cameras are upside down 180 view to help hide cords. We don’t want to lower cameras view, we want to be able to view street. Why is it recording outside of zones?

Re: Ultra recording outside of activity zones

JamesC — Mon, 01 Jul 2019 18:31:57 GMT

RB4,

Could you post a screenshot from the cameras perspective, showing the zones you've created? This might help us better understand your specific environment.

JamesC

Re: Ultra recording outside of activity zones

mmuy888 — Thu, 04 Jul 2019 20:41:25 GMT

i have the same problems too. i will attach some screen shots on my activity zone and cars are still being captured outside the activity zone.

Re: Ultra recording outside of activity zones

bangboi — Fri, 05 Jul 2019 04:28:59 GMT

JamesC

Do you know if activity zones works properly when connected to power? I am considering buying cables because it does not work at all with premium sub. on battery.

Cheers

Re: Ultra recording outside of activity zones

bangboi — Fri, 05 Jul 2019 05:05:27 GMT

Here i send 2 pictures. One showing activity zone and one showing recording. Settings: Only animal, powered connection. It is very clear that activity zone does not work even og power. What a disappointment.

Re: Ultra recording outside of activity zones

mikejd1 — Fri, 05 Jul 2019 12:09:17 GMT

This tripped me up for a while but I’ve finally figured it out. This is by design. Activity zones are meant for smart notifications only. Outside activity zones the camera still records motion, vehicle, people, etc but simply does NOT send you an alert.

Re: Ultra recording outside of activity zones

bangboi — Fri, 05 Jul 2019 12:12:18 GMT

are yon on ac or battery?

Re: Ultra recording outside of activity zones

mmuy888 — Fri, 05 Jul 2019 14:12:21 GMT

im on AC power

Re: Ultra recording outside of activity zones

bangboi — Fri, 05 Jul 2019 15:58:01 GMT

So if i understand you correct. When on AC your motion outside of activity zone does not send you a notification? Correct?

Re: Ultra recording outside of activity zones

bangboi — Fri, 05 Jul 2019 15:59:52 GMT

Why would arlo choose to record outside of activity zone when it allready knows that the points of interest are in the zone?

Re: Ultra recording outside of activity zones

mikejd1 — Fri, 05 Jul 2019 16:14:01 GMT

Cause this company is stupid. I’ve had so many issues with this arlo ultra camera that I’m ready to smash them
On the ground

Re: Ultra recording outside of activity zones

bangboi — Fri, 05 Jul 2019 16:18:32 GMT

Does your library fill up with motion outside of the zone? But notifications are only received when motion in zone? So arlo is actually throwing money out the window by saving thousands of files on their servers and at the same time producing ton of co2 emissions. LOL

Re: Ultra recording outside of activity zones

bangboi — Fri, 05 Jul 2019 16:41:44 GMT

Right now im testing my ultra with activity zones on battery. And it seems as if motion outside zones does not record and end up in library. Has there been som server processing update newly?

Re: Ultra recording outside of activity zones

mmuy888 — Sat, 06 Jul 2019 00:43:20 GMT

Same with battery powered. Keeps recording all zone

Re: Ultra recording outside of activity zones

RB4 — Sat, 06 Jul 2019 13:59:59 GMT

Thank you for uploading your photos, mine looks just like yours but my photos wouldn’t upload. I have the exact same problem as you. Still waiting for a solution or fix from Arlo. I do not want recordings outside of the zones

Re: Ultra recording outside of activity zones

RB4 — Sat, 06 Jul 2019 14:01:12 GMT

It’s so frustrating

Re: Ultra recording outside of activity zones

RB4 — Sat, 06 Jul 2019 14:02:33 GMT

Aggravating that Arlo won’t fix this

Re: Ultra recording outside of activity zones

mmuy888 — Sun, 07 Jul 2019 18:38:21 GMT

I have arlo pro 2 as well, when i setup the activity zone it wont record anything outside it until some motion is detected in the specific area. will be returning my arlo ultra to bestbuy.

Re: Ultra recording outside of activity zones

jguerdat — Mon, 08 Jul 2019 00:31:46 GMT

You do understand that's exactly how zones are supposed to work, right? You are eliminating detection outside of the zone so you only get recordings/notifications for motion inside the zone.

Re: Ultra recording outside of activity zones

mmuy888 — Mon, 08 Jul 2019 00:54:38 GMT

Yes I understand it 100%. As you can see in my previous post it is still recording outside the boxes. I tried to tell the camera not to record anything passing on the street. Thats why its going back to bestbuy