topic In app battery level in Arlo Ultra

In app battery level

surfer1000 — Thu, 20 Jun 2019 15:19:53 GMT

I'm charging my Ultra and the app battery level is flashing between the battery level box and then with the flash symbol, never seen it like this before is this a new way of it charging?

Re: In app battery level

jguerdat — Thu, 20 Jun 2019 19:03:29 GMT

"Flash" symbol? Do you mean the battery icon with a lightning bolt over it? That would seem to imply a poor connection someplace - battery to camera, cable to camera or charger to cable. Perhaps even the socket the charger is plugged into. I've had a few issues requiring me to wipr the contacts on the camera and cable before connection is made - try that.

Re: In app battery level

surfer1000 — Thu, 20 Jun 2019 21:18:32 GMT

Yes that is what I mean, it's a brand new outdoor cable, I removed it and let it jump back on its connections, but after being ok for like 20mins it was back to poor connection display

Re: In app battery level

JamesC — Thu, 20 Jun 2019 22:39:35 GMT

surfer1000,

What does the battery % show when you notice this behavior?

If you allow the battery to deplete some before applying the charger, does it behave the same way?

JamesC

Re: In app battery level

CIREMAN — Mon, 09 Sep 2019 22:02:20 GMT

Mine it goes blinking apps battery when reach 93% and activity zone not working any idea?

Re: In app battery level

youngek — Mon, 09 Sep 2019 23:27:46 GMT

I am in the process of connecting mine to power and then have the exact same issue bounces back and fourth at 93% It’s a brand new cable I’ve disconnected it and re connected it and no change.

Re: In app battery level

CIREMAN — Tue, 10 Sep 2019 00:38:47 GMT

Youngek,

Mine Person was activated in smart notification and set activity zone.... i did changed cable and power adapter and wasn’t changed and still having flapping power battery status at apps icon.... now i did tried to enabled Vehicle,animals and other motions in Smart notification den Disable previous “Person” then after 3 mins i did disable everything and returns enable “Persons” again in smart noti and now its more than an hr and battery flapping in the apps gone.... hope this may help fixed yours too...

Re: In app battery level

youngek — Tue, 10 Sep 2019 01:05:39 GMT

i Tried to disable smart notifications and I needed to leave at least one active. I disabled person and let it sit for three minutes and reenabled it. Unfortunately that did not make a difference on my camera still flapping bad connection.

Re: In app battery level

CIREMAN — Tue, 10 Sep 2019 02:49:33 GMT

After two hrs back to flapping again ....I dont know if it is a battery issues. My second cam work fine and no issues

Re: In app battery level

youngek — Tue, 10 Sep 2019 02:51:49 GMT

Two of three cameras plugged in charged up fine. One camera flapping.

Re: In app battery level

youngek — Tue, 10 Sep 2019 03:07:06 GMT

I take that back I now have two cameras flapping. I will say one thing is that all three cameras are plugged to the same receptacle.

Re: In app battery level

CIREMAN — Tue, 10 Sep 2019 03:53:59 GMT

I give up.. i returned the unit and i got the new hardware ultra plus ... hopefully it works everything....

Re: In app battery level

CIREMAN — Tue, 10 Sep 2019 23:30:15 GMT

I returned the unit and have the new one installed.... so far flapping wasnt an issues in the new hardware....