topic Re: Cannot Schedule Individual Cameras!! in Arlo Ultra

Cannot Schedule Individual Cameras!!

Blacky17557 — Tue, 04 Jun 2019 01:13:06 GMT

Hi. I have read many threads regarding this issue but have not found a solution as yet.

I have a 4 x Arlo Ultra Camera System set-up at home. 3 x Cameras are located outside and are on a schedule to become active at 10pm. through to 6am the following day.

The issue is that my 4th Camera is located inside and I want to create a seperate schedule for this camera.

I have followed these instructions -

To set a schedule for a camera:

Launch the Arlo app or log in to your Arlo account at my.arlo.com.
Tap or click Mode.
Tap or click the device for which you want to create a schedule.
A list of available modes displays.
Tap or click Schedule.
Tap the pencil icon or click > next to Schedule.
The Schedule page displays.
Tap or click Add.
The Add Schedule page displays.
Set the days and times for your new schedule.
Tap or click Done.
Your new schedule is saved.

When I get to the part which says - Tap or Click Mode - all that comes up is a page listing the different modes - i.e Armed, Disarmed, Schedule and Geofencing - but not (as idicated above) a list of Devices. Not sure if I am doing something wrong or not - but have restarted the Hub - and still the same results.

Hoping someone can point me in the right direction please?

Thanks!!

Re: Cannot Schedule Individual Cameras!!

TomMac — Tue, 04 Jun 2019 12:49:06 GMT

The problem is you haven't created custom modes that SPLIT up the camera groups... your really don't get a list of devices(unless you have mutli bases or direct wifi cameras, they don't mean cameras ) for schedule, you only get modes that exist ( schedule is a prgm that runs modes on a timer )

( check FAQs re custom modes )

Example; you have 4 cameras A/B/C/D

( remember, you can only run ONE mode at a time, AND any camera NOT in the running mode is OFF )

You already have a mode for all cameras : ARMED

You need separate custom modes for camera A B C (outside) and one for D(inside)

Then in Schedule when away and want all run Armed

When home and want outside only run A B C

If D inside is wanted only run that mode

Or another way is to run a second base ( which I do ) so you can really run two schedules at same time ... bases don't count against your account only # of cameras do

Another tip...when schedule thru midnight, split the time. Run it to 1159pm and then next day at 12 midnight onwards

Re: Cannot Schedule Individual Cameras!!

Blacky17557 — Wed, 05 Jun 2019 21:14:57 GMT

Hi and Thanks for all your information - appreciated!!

I will get to work and follow the instructions - and fingers crossed.

Regards,

Paul

Re: Cannot Schedule Individual Cameras!!

worldwatcher55 — Wed, 19 Jun 2019 20:16:21 GMT

OK, so now that I have set my cameras on a schedule (7pm-1159pm, then 1200am-8am), do I turn on each camera, and hope that the schedule knows when they should be armed and on, or does the system turn the cameras on automatically? I have been running out of battery power by keeping them on all the time, so I hope the schedule is the master over the times the camera is on sensing movement. Please advise.

Re: Cannot Schedule Individual Cameras!!

JamesC — Wed, 19 Jun 2019 20:29:50 GMT

If you have cameras set to schedule, they will arm only when you've selected "Armed" (or a custom mode) for a desired time frame. Any slot that does not have an active mode will cause the cameras to disarm (no motion detected).

JamesC

Re: Cannot Schedule Individual Cameras!!

worldwatcher55 — Wed, 19 Jun 2019 21:01:43 GMT

OK, so to be clear, I should have all cameras in the ON position, and the schedule will determine when they should sense motion, based on the scheduled times I have put into the schedule, correct?

Re: Cannot Schedule Individual Cameras!!

JamesC — Wed, 19 Jun 2019 21:09:52 GMT

worldwatcher55,

That's correct.

JamesC

Re: Cannot Schedule Individual Cameras!!

worldwatcher55 — Wed, 19 Jun 2019 21:42:51 GMT

Thanks. Will give it a try.

Re: Cannot Schedule Individual Cameras!!

Rgamberg — Thu, 11 Jul 2019 18:07:20 GMT

I have 3 cameras, all Arlo Pro 2, and I am not able to schedule seperate cameras. All I see when I goto mode, is the base Station, not the specific cameras. What am I doing wrong?

Re: Cannot Schedule Individual Cameras!!

jguerdat — Thu, 11 Jul 2019 20:01:33 GMT

Read the FAQ here on custom modes and the schedule. In the Mode tab, click on your hub to access the existing modes and to create new ones.

Re: stopped receiving email notifications of all camera activity

keith-sherry — Tue, 16 Jul 2019 04:14:52 GMT

We appreciate the phones letting us know of activity on our cameras. Last night, the email notifications of movement STOPPED. The video seems to be all there although our phones are not notified. They have full batteries, and previously worked until late last night. We checked each individual camera setting and it shows we are supposed to be connected to WiFI. We have rebooted and restarted the base unite and there isn't a difference. Neither of us are receiving any camera updates on our phones. Why? Any assistance is appreciated.

Re: stopped receiving email notifications of all camera activity

JamesC — Tue, 16 Jul 2019 16:37:20 GMT

keith-sherry,

Do you mean you aren't receiving push notifications? Email and push notifications are two different types of notification. Are you receiving neither?

Check your active mode to be sure email and/or push notifications are enabled.

JamesC