topic Re: Arlo Ultra subscription in Saudi Arabia in Arlo Ultra

Arlo Ultra subscription in Saudi Arabia

abuzeyad — Sat, 06 Apr 2019 07:09:41 GMT

Hi,
I purchased Arlo Ultra kit from Amazon USA , unfortunately cloud subscription is not available here , please advice what should I do ?!

Re: Arlo Ultra subscription in Saudi Arabia

jguerdat — Sat, 06 Apr 2019 13:15:06 GMT

Only a limited number of countries can get the various subscriptions - there's an FAQ here that specifies which ones can do so. What are you trying to do? The cameras will work although not at their full capability due to the lack of subscription.

Re: Arlo Ultra subscription in Saudi Arabia

michaelkenward — Sun, 07 Apr 2019 10:06:40 GMT

Has anybody ever tried to use a VPN with these things?

Would that work?

Or am I just talking rubbish in science fiction territory?

Re: Arlo Ultra subscription in Saudi Arabia

jguerdat — Sun, 07 Apr 2019 12:49:10 GMT

I think a few folks have mentioned using a VPN but the issue is setting up the system requires no VPN.

Re: Arlo Ultra subscription in Saudi Arabia

Hatim216 — Sat, 11 May 2019 01:04:21 GMT

I am having the same issue in Saudi Arabia , video is recorded on sd card and I have to check it manually can not see recordings through iPhone app. Arlo should address this issue and add a international subscription option along with the other available countries.

Re: Arlo Ultra subscription in Saudi Arabia

abuzeyad — Sat, 25 May 2019 09:19:52 GMT

Hello,
I received update in Arlo app shows that I have Arlo smart subscription, but unfortunately camera still not recording to the cloud , I tried removing and adding the camera but same problem

Re: Arlo Ultra subscription in Saudi Arabia

JamesC — Tue, 28 May 2019 16:26:12 GMT

abuzeyad,

Did you purchase an Arlo Smart Subscription?

JamesC

Re: Arlo Ultra subscription in Saudi Arabia

abuzeyad — Tue, 28 May 2019 16:34:19 GMT

No,