topic Re: Arlo Ultra - Base Station LED Light Keeps Changing From Blue To A Flashing Amber in Arlo Ultra

Arlo Ultra - Base Station LED Light Keeps Changing From Blue To A Flashing Amber

wahootros — Mon, 22 Apr 2019 18:37:51 GMT

I recently purchase the 3 camera Arlo Ultra system. It has been up and running 2 days now. The base station LED light keeps changing from blue to a flashing amber color. I use the sync button on the base station to correct the issue, but it seems to be temporary. Can you please explain why the amber light is flashing and how to provide a permanent fix? Thank you.

Re: Arlo Ultra - Base Station LED Light Keeps Changing From Blue To A Flashing Amber

JamesC — Mon, 22 Apr 2019 18:43:53 GMT

wahootros,

The amber LED likely is indicating an issue with the camera connectivity. If the camera is too far away from the SmartHub or the signal is subject to too much interference, the SmartHub LED will turn amber to indicate a connectivity issue.

For more information on SmartHub LED behaviors, take a look here: What do the LEDs on my Arlo SmartHub or base station mean?

Try elevating your SmartHub, or bring it closer to your camera and test to see if you get better results.

JamesC

Re: Arlo Ultra - Base Station LED Light Keeps Changing From Blue To A Flashing Amber

53Crusher — Wed, 24 Apr 2019 11:25:38 GMT

My Base station has recently started to exhibit the same behavior. Has been relatively stable for months, but now I notice that it is flashing amber everyday. I unplug the unit, wait 10 seconds and plug it back in, the color goes back to solid blue.

I do have one camera with only one bar of signal, but the others three are either two or a full three bars. Internet is connected and I can even interact with my devices and library while the base station is flashing amber. Thoughts?

Re: Arlo Ultra - Base Station LED Light Keeps Changing From Blue To A Flashing Amber

wahootros — Sun, 28 Apr 2019 15:00:48 GMT

Thank you for the information and follow up, it was helpful.