topic Re: Recording not found in Arlo Ultra

Recording not found

cheesy1190 — Wed, 26 Nov 2025 06:03:09 GMT

Hello,

I do 3 outside cameras and 2 inside and do local recording to base station. I sometimes see recordings in local storage and can start download, but eventually I get error message “videos stored on base station are not available. Please check your connection settings”. Then recently iPhone notification showed that there should be camera recording, but library has nothing. Getting little annoyed with the whole camera system given these issues, poor connectivity rang... Expensive and useless.

Re: Recording not found

alex_loo — Wed, 26 Nov 2025 13:09:27 GMT

do you see "library" or "feed", in your ARLO app?

Alex

Re: Recording not found

cheesy1190 — Wed, 26 Nov 2025 20:23:05 GMT

I see library.

Re: Recording not found

ShayneS — Tue, 02 Dec 2025 00:35:15 GMT

@cheesy1190 Are you still experiencing this? Does it happen on every occurrence?