under Device list, my camera 2 was listed and had images on it, then it went away

LauraMajor — Thu, 19 Sep 2024 20:07:16 GMT

after I added camera 4, camera 2 totally disappeared. it won't let me add it again.

Re: under Device list, my camera 2 was listed and had images on it, then it went away

nick468jr — Fri, 20 Sep 2024 09:45:29 GMT

You are having trouble with your Arlo camera setup. Here are some steps you can try to resolve the issue:

Restart the Arlo Base Station: Unplug it for about 10 seconds and then plug it back in.

Check Camera Status: Ensure that Camera 2 is powered on and within range of the base station. If the battery is low, recharge it.

Re-sync Camera 2: Press the sync button on the base station, then press the sync button on Camera 2. The camera should reconnect to the base station.

Check the App: Make sure your Arlo app is updated to the latest version. Sometimes, bugs are fixed in updates.

Remove and Re-add Camera: If you see Camera 2 in the app but can't access it, try removing it from the device list (if possible) and then re-adding it.

Factory Reset (if necessary): As a last resort, you may want to factory reset Camera 2. Refer to the user manual for instructions, but keep in mind that this will erase all settings.

Hope that helps!

Re: under Device list, my camera 2 was listed and had images on it, then it went away

BrookeN — Mon, 23 Sep 2024 16:08:24 GMT

@LauraMajor were you able to get your camera back online?

topic Re: under Device list, my camera 2 was listed and had images on it, then it went away in Arlo Ultra

under Device list, my camera 2 was listed and had images on it, then it went away

Re: under Device list, my camera 2 was listed and had images on it, then it went away

Re: under Device list, my camera 2 was listed and had images on it, then it went away