topic Re: Dimmed videos in Arlo Ultra

Dimmed videos

Edinburgh_lad1 — Sun, 30 Jun 2024 08:22:28 GMT

On the latest android app, videos stored on local storage play dimmed.

To test: reduce screen brightness to around 15%, play a video. You'll notice that the screen becomes brighter when the video has finished playing.

As if they had this grey haze over them, making the colours unnatural.

This wasn't on the previous version of Android app.

Re: Dimmed videos

ShayneS — Fri, 05 Jul 2024 14:48:56 GMT

Hey @Edinburgh_lad1

Is this is occurring with "4.15.1_28683"?

Re: Dimmed videos

Edinburgh_lad1 — Thu, 04 Jul 2024 17:04:32 GMT

Hi @ShayneS

Thank you!

I'm away for a couple of weeks so can't confirm, as I have no remote access to local storage.

However, I noticed that the Feed now gets numbers to indicate that there are video/audio clips but I can't actually see them.

So, not sure what is going on.

Can do screenshots do to show.

Re: Dimmed videos

ShayneS — Fri, 05 Jul 2024 14:50:21 GMT

@Edinburgh_lad1

Thanks, any content representing the symptom helps. Also, was this occurring on version 4.15.1_28683?

Re: Dimmed videos

Edinburgh_lad1 — Fri, 05 Jul 2024 19:03:58 GMT

Yes, and here are the screenshots. Going to Feed *temporarily* clears the number but then it comes back - see picture 3. Cf. the time of screenshots in the top left corner. With regards to dimmed content, I'm away for the next two weeks so have no access to locally stored videos to show.

Re: Dimmed videos

Edinburgh_lad1 — Wed, 31 Jul 2024 08:29:38 GMT

I posted a message about this in the Arlo app section, together with screenshots. @ShayneS it'd be helpful if you merge the topics. Thank you.

Re: Dimmed videos

Edinburgh_lad1 — Wed, 31 Jul 2024 11:54:46 GMT

Here's the topic: https://community.arlo.com/t5/Arlo-Secure/Recent-Arlo-app-update-brightness-of-videos-in-landscape-mode/td-p/2410336