Arlo Pro 3 with VMB4540 can't connect the hub

dannycnl — Sat, 07 Oct 2023 05:14:05 GMT

Hi,

I am new to Arlo and already own a floodlight which I love.
Yesterday I tried to install my Arlo uPro 3 cameras with the VMB4540 base station.
The light on the front blinks orange, and at one point turns blue, and than starts flashing yellow
Nevertheless it is impossible to find the base station in the app.

I tried an different UTP cable to rule at that problem.
MY TP Link deco system can see the base station connecting.
Tried to plug it into my main router didn't work either.

I am at this point basically lost and dunno what to do.

Re: Arlo Pro 3 with VMB4540 can't connect the hub

StephenB — Sat, 07 Oct 2023 11:08:50 GMT

Try doing a factory reset of the VMB4540

https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-base-station-to-the-default-values

Then maybe try using a PC (my.arlo.com) to onboard the base. That sometimes will work when the app fails.

Did you perhaps purchase a used VMB4540?

topic Arlo Pro 3 with VMB4540 can't connect the hub in Arlo Ultra

Arlo Pro 3 with VMB4540 can't connect the hub

Re: Arlo Pro 3 with VMB4540 can't connect the hub