topic Re: No local recording after latest app update in Arlo Ultra

No local recording after latest app update

Spr4nova — Sat, 12 Aug 2023 23:22:26 GMT

Arlo app on ios updated to version 4.7.1 (6592) and I am no longer able to access local recording.
Camera records but theres no recordings in the library. Everything was working fine before the update.

anyone facing same issue?

Re: No local recording after latest app update

JamesC — Tue, 15 Aug 2023 18:38:33 GMT

Spr4nova,

If you reboot your SmartHub do you still experience the same behavior?

JamesC

Re: No local recording after latest app update

Spr4nova — Wed, 16 Aug 2023 22:56:20 GMT

Yes unfortunately

Re: No local recording after latest app update

Spr4nova — Wed, 23 Aug 2023 09:17:36 GMT

Anyone had similar issue could help please .

Re: No local recording after latest app update

CodyG — Fri, 25 Aug 2023 17:06:47 GMT

Every 2 months or about 25gb I have to redo everything in the app and the cameras, including a format of my 1tb SD card and a master reset of the base station.

I will never own another Arlo product and will deter anyone and everyone I know from wasting their time with their products.

Re: No local recording after latest app update

Spr4nova — Sun, 27 Aug 2023 14:07:51 GMT

Seriously. It’s been nothing but issues.

Re: No local recording after latest app update

CodyG — Sun, 27 Aug 2023 15:37:33 GMT

The worst part of the whole deal is that when it decided to be a POS, some random person was seen on my front door at 6am. The only reason I know about it was because of the thumbnail that it produced on the device screen.

When trying to view the recording itself on a laptop it gives an error about the file being corrupt. I may buy a 500gb SD card and see if that changes anything just to rule out the SD card.

I'm glad that nothing happened to myself or my family during that inopportune time.