https://community.arlo.com/t5/Arlo-Ultra/Help-Ex-husband-changed-user-name-and-password-to-the-cameras-I/m-p/1922702#M21984 <P>If you're not the one that set the system up (the primary user), you can't do anything. I would immediately unplug the hub and remove the batteries from the cameras. Set them all aside because you won't be able to do anything with them.</P> Wed, 26 Jul 2023 13:01:18 GMT jguerdat 2023-07-26T13:01:18Z https://community.arlo.com/t5/Arlo-Ultra/Help-Ex-husband-changed-user-name-and-password-to-the-cameras-I/m-p/1922633#M21983 <P>I have an Arlo Ultra system that I got in my divorce and my ex-husband went in and changed the user name and password to the account that we were both on and kicked me out. It is not a friendly divorce. he won't give me info. I am afraid to use cameras that he might have access to. Cannot get ahold of anyone at Arlo because apparently I don't own these cameras any more. Help! Are they just trash now?</P> Tue, 25 Jul 2023 18:11:56 GMT https://community.arlo.com/t5/Arlo-Ultra/Help-Ex-husband-changed-user-name-and-password-to-the-cameras-I/m-p/1922633#M21983 ladyAgent 2023-07-25T18:11:56Z https://community.arlo.com/t5/Arlo-Ultra/Help-Ex-husband-changed-user-name-and-password-to-the-cameras-I/m-p/1922702#M21984 <P>If you're not the one that set the system up (the primary user), you can't do anything. I would immediately unplug the hub and remove the batteries from the cameras. Set them all aside because you won't be able to do anything with them.</P> Wed, 26 Jul 2023 13:01:18 GMT https://community.arlo.com/t5/Arlo-Ultra/Help-Ex-husband-changed-user-name-and-password-to-the-cameras-I/m-p/1922702#M21984 jguerdat 2023-07-26T13:01:18Z