https://community.arlo.com/t5/Arlo-Ultra/Release-button-on-Arlo-casing/m-p/1889600#M21164 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/891914">@MML1947</a>&nbsp;wrote:<BR /> <P>When I press the release button it does not engage any kind of release.&nbsp;</P> <HR /></BLOCKQUOTE> <P>The O-ring can stick.&nbsp; Try shaking the camera a bit, and see if you can get it started.</P> <P>&nbsp;</P> <P>Silicone grease on the O-ring can make this easier (once you get it out of the housing of course).</P> Mon, 12 Dec 2022 01:18:26 GMT StephenB 2022-12-12T01:18:26Z https://community.arlo.com/t5/Arlo-Ultra/Release-button-on-Arlo-casing/m-p/1889564#M21163 <P>When I press the release button it does not engage any kind of release. Therefore I cannot get the camera out of the case. Can anybody help me please. Thanks</P> Sun, 11 Dec 2022 21:50:40 GMT https://community.arlo.com/t5/Arlo-Ultra/Release-button-on-Arlo-casing/m-p/1889564#M21163 MML1947 2022-12-11T21:50:40Z https://community.arlo.com/t5/Arlo-Ultra/Release-button-on-Arlo-casing/m-p/1889600#M21164 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/891914">@MML1947</a>&nbsp;wrote:<BR /> <P>When I press the release button it does not engage any kind of release.&nbsp;</P> <HR /></BLOCKQUOTE> <P>The O-ring can stick.&nbsp; Try shaking the camera a bit, and see if you can get it started.</P> <P>&nbsp;</P> <P>Silicone grease on the O-ring can make this easier (once you get it out of the housing of course).</P> Mon, 12 Dec 2022 01:18:26 GMT https://community.arlo.com/t5/Arlo-Ultra/Release-button-on-Arlo-casing/m-p/1889600#M21164 StephenB 2022-12-12T01:18:26Z