Swithch account from one person to another.

Itsme23 — Fri, 02 Dec 2022 18:03:59 GMT

opened the Arlo account in his name, he no longer resides with us so I need to switch the account from my sons name to mine, but I don't know how or where to even look at the account to make the monthly payments. Could use some assistance in this matter and Arlo won't help.

Re: Swithch account from one person to another.

StephenB — Fri, 02 Dec 2022 18:21:56 GMT

@Itsme23 wrote:

so I need to switch the account from my sons name to mine,

You will need his password, and a little bit of his assistance.

Change the email address for the account to yours: https://kb.arlo.com/4118/How-can-I-change-my-Arlo-email-address
Go into settings->profile. Select edit and change the name
install the app on your phone, and log into it using the new email address. Go into profile->login settings->two-factor Verification and set up your phone as the primary trusted device. Remove his phone.
If you have a subscription, then also go into the Arlo Secure Subscription area and change the credit card info information.

topic Re: Swithch account from one person to another. in Arlo Ultra

Swithch account from one person to another.

Re: Swithch account from one person to another.