https://community.arlo.com/t5/Arlo-Ultra/A-4a-Battery-couldn-t-get-charged/m-p/1884708#M20938 <P>Is the camera battery showing a charge value in the app?</P> Fri, 04 Nov 2022 20:14:11 GMT Dannybear 2022-11-04T20:14:11Z https://community.arlo.com/t5/Arlo-Ultra/A-4a-Battery-couldn-t-get-charged/m-p/1884700#M20937 <P>We bought the Arlo Ultra last year. One of the cameras won't get charged. I tried several times. The camera model: VMC5040. What should I do? Do you need other information? Thank you.</P> Fri, 04 Nov 2022 17:53:07 GMT https://community.arlo.com/t5/Arlo-Ultra/A-4a-Battery-couldn-t-get-charged/m-p/1884700#M20937 Candi2022 2022-11-04T17:53:07Z https://community.arlo.com/t5/Arlo-Ultra/A-4a-Battery-couldn-t-get-charged/m-p/1884708#M20938 <P>Is the camera battery showing a charge value in the app?</P> Fri, 04 Nov 2022 20:14:11 GMT https://community.arlo.com/t5/Arlo-Ultra/A-4a-Battery-couldn-t-get-charged/m-p/1884708#M20938 Dannybear 2022-11-04T20:14:11Z https://community.arlo.com/t5/Arlo-Ultra/A-4a-Battery-couldn-t-get-charged/m-p/1884777#M20939 <P>Is there a lightning bolt across the battery icon when power is connected? If you swap batteries between cameras, does the problem follow the battery or stay with the camera? Have you wiped the contacts on both the cable and the camera to ensure they're clean?</P> Sat, 05 Nov 2022 14:34:47 GMT https://community.arlo.com/t5/Arlo-Ultra/A-4a-Battery-couldn-t-get-charged/m-p/1884777#M20939 jguerdat 2022-11-05T14:34:47Z