https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876177#M20279 Some more things to try to at least eliminate them.<BR /><BR />Power cycle the router, wait for it to reboot then power cycle the base station and check again.<BR /><BR />Change the wifi channel being used, do this in the router user interface or have the internet provider change it for you.<BR /><BR />If you’re using high resolution on the camera change it to the lowest value and check again. Thu, 01 Sep 2022 11:18:29 GMT Dannybear 2022-09-01T11:18:29Z https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876151#M20271 All my ultra cameras (3 and a floodlight) keep going offline. They all have a strong internet signal full battery but keep going off-line, especially when I open the APP. Please help this is not good enough for the price I paid. Thu, 01 Sep 2022 05:56:56 GMT https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876151#M20271 Jmcfar05 2022-09-01T05:56:56Z https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876152#M20272 What arlo app are you using. Mobile or web portal on pc browser? Thu, 01 Sep 2022 06:29:42 GMT https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876152#M20272 Dannybear 2022-09-01T06:29:42Z https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876159#M20274 Mobile App Thu, 01 Sep 2022 07:09:12 GMT https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876159#M20274 Jmcfar05 2022-09-01T07:09:12Z https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876160#M20275 When you notice they are offline do you wait for them to come back by themselves or do you have to take some action like restarting the Base station? Thu, 01 Sep 2022 07:18:07 GMT https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876160#M20275 Dannybear 2022-09-01T07:18:07Z https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876161#M20276 I have had to do both, but it's more frequent with the cameras sorting themselves out eventually. Even when I'm in the app it will come up offline even when I have just played the camera. Thu, 01 Sep 2022 07:38:57 GMT https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876161#M20276 Jmcfar05 2022-09-01T07:38:57Z https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876163#M20277 Guessing a bit here, could be a wifi interference issue. How close is the base station from your local router, try moving them apart say 6ft or more. Arlo recommends 10ft I recall reading. Thu, 01 Sep 2022 08:30:11 GMT https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876163#M20277 Dannybear 2022-09-01T08:30:11Z https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876169#M20278 They have been close together so I have moved to the distance recommended however it still has the issue. Thu, 01 Sep 2022 10:12:33 GMT https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876169#M20278 Jmcfar05 2022-09-01T10:12:33Z https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876177#M20279 Some more things to try to at least eliminate them.<BR /><BR />Power cycle the router, wait for it to reboot then power cycle the base station and check again.<BR /><BR />Change the wifi channel being used, do this in the router user interface or have the internet provider change it for you.<BR /><BR />If you’re using high resolution on the camera change it to the lowest value and check again. Thu, 01 Sep 2022 11:18:29 GMT https://community.arlo.com/t5/Arlo-Ultra/Issue-with-Arlo-cameras-being-offline/m-p/1876177#M20279 Dannybear 2022-09-01T11:18:29Z