topic Camera keeps detecting things that are unchecked! in Arlo Ultra

Camera keeps detecting things that are unchecked!

shaolin95 — Sun, 26 Jun 2022 17:05:17 GMT

Ok so I don't get this.
I have my camera (ultra) on the side of my house set to only report people, yet I get alerts from motion and vehicles.
I only need those for my front camera (also ultra and working correctly)
I have set up the camera correctly and unchecked that options I don't want yet it keeps reporting them. And no, setting a zone wrong help me.
Also I removed the camera completely and set it up again after rebooting the base but that didn't help.
I haven't checked if the same issue happens with my Arlo pro 2 camera but that one is in the basement so I don't care

Re: Camera keeps detecting things that are unchecked!

jguerdat — Mon, 27 Jun 2022 19:38:56 GMT

Do you also have all other motion selected in the Smart Notifications? If so, try turning that off.

Re: Camera keeps detecting things that are unchecked!

shaolin95 — Mon, 27 Jun 2022 19:45:31 GMT

I dont.
In fact, I dont have that option enabled for any of them.

Re: Camera keeps detecting things that are unchecked!

JamesC — Tue, 28 Jun 2022 00:17:21 GMT

shaolin95,

It's important to note that smart notification settings only apply to notifications, not recordings. When you say the camera is still detecting things that are unchecked are saying you're getting both notifications and recordings?

JamesC