Arlo recording camera issues from motion

rich4j — Sat, 18 Jun 2022 18:21:16 GMT

I believe I have 2 Arlo Ultra or Ultra 2s and a newer Arlo I got last year

ISSUE: In the past, any motion would be captured and recorded from outside where I have 2 of the older ones placed in my yard. In the past year+, sometimes the videos are not being captured by the motion (my dogs going outside) and only now and then a few recordings show up.

Did Arlo flip this to be a required pay for service to get these as they happen? or close to real time? I don't need real time but this is concerning that they aren' t working as advertised and used to pick up and record all things in the backyard. thanks

Re: Arlo recording camera issues from motion

Dannybear — Sat, 18 Jun 2022 22:32:08 GMT

There has not been any notification that arlo has changed the subscription features for the ultra cameras.

There have been previous reports of reduced sensitivity for motion triggering that have never been addressed.

The likely cause is film built up on the front face of the cameras. Cleaning regularly helps to keep things in check.

You also have the ability to adjust the sensitivity of detection within the mode rules if required.

topic Arlo recording camera issues from motion in Arlo Ultra

Arlo recording camera issues from motion

Re: Arlo recording camera issues from motion