topic Re: Arlo ultra recording issues in Arlo Ultra

Arlo ultra recording issues

OddFreddy — Thu, 19 May 2022 07:07:37 GMT

One of my cameras suddenly records only for a split second when see movement. I have not been altering settings, why?

Re: Arlo ultra recording issues

StephenB — Thu, 19 May 2022 10:29:25 GMT

@OddFreddy wrote:
One of my cameras suddenly records only for a split second when see movement. I have not been altering settings, why?

I don't know why. But I do suggest removing/reinserting the battery and see if that resolves it.

Re: Arlo ultra recording issues

OddFreddy — Thu, 19 May 2022 10:30:48 GMT

No it didn't

Re: Arlo ultra recording issues

StephenB — Thu, 19 May 2022 10:43:27 GMT

@OddFreddy wrote:
No it didn't

Is the camera set to record for a fixed time, or is it set to record until motion stops?

If the latter, then maybe try setting it to record for a fixed time, and see if that works as it should.

Re: Arlo ultra recording issues

OddFreddy — Thu, 19 May 2022 10:45:56 GMT

It's until motion stops. I can try fixed time

Re: Arlo ultra recording issues

OddFreddy — Thu, 19 May 2022 11:09:17 GMT

Have no settings for fixed time. Maybe I have less options because of no subscription.

Re: Arlo ultra recording issues

StephenB — Thu, 19 May 2022 11:28:20 GMT

@OddFreddy wrote:
Have no settings for fixed time. Maybe I have less options because of no subscription.

Fixed time is still an option (and actually is the default, so you must have changed it at some point).

Are you looking in the mode? You should edit the rule for the camera, and then edit the "record" portion. That should present an option to record for a fixed time.

Re: Arlo ultra recording issues

OddFreddy — Thu, 19 May 2022 11:53:55 GMT

Found it, didn't help

Re: Arlo ultra recording issues

StephenB — Thu, 19 May 2022 12:17:04 GMT

@OddFreddy wrote:
Found it, didn't help

Maybe try a factory reset??? https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

Re: Arlo ultra recording issues

OddFreddy — Thu, 19 May 2022 12:39:31 GMT

Hello, well tried that too. Same problem still. Must be something wrong with the camera. Have a few months left of warranty

Re: Arlo ultra recording issues

StephenB — Thu, 19 May 2022 17:23:04 GMT

@OddFreddy wrote:
Must be something wrong with the camera. Have a few months left of warranty

Could well be - I don't have any other suggestions to try.

Re: Arlo ultra recording issues

OddFreddy — Thu, 19 May 2022 17:42:52 GMT

Thank you for the help🙂