topic Re: Payments passing on credit card, but subscription is cancelled. in Arlo Ultra

Payments passing on credit card, but subscription is cancelled.

Pdeschenes — Tue, 15 Feb 2022 20:59:20 GMT

HI,

I've cancelled my camera subscription for three months now, but payment is still passing on credit card. I'm unable to speak to anyone at cosumer service. Cameras don't work very well eithier, don't buy this product

Thanks

Re: Payments passing on credit card, but subscription is cancelled.

JamesC — Wed, 16 Feb 2022 19:27:12 GMT

Pdeschenes,

I've escalated this topic to the care team and requested an update. An agent will reach out to you with more information as soon as possible.

JamesC