Granting full access to another

rdilauro — Thu, 20 Jan 2022 10:16:14 GMT

Can a master ARLO account grant FULL access to another account?

Our current master granted my rdilauro ARLO account access, but its limited. I cant make changes.

Now, from my rdilauro ARLO account I granted access to rndilauro ARLO account and it has full access.

I am meeting with the person who owns the master tomorrow and would like to know how I can do this so that rdilauro has all the rights.

I will be in charge of the ARLO setup (12 cameras) and the current master email address is the same as the person's personal email account. I know I could sign on to that account to do the work I need, but Id rather do it from my own. Or as someone suggested, I could rename the current master: ie masterperson@thisaddress to masterarlo@this address. Then masterarlo would have everything, I assume no cameras or setting would be altered. I understand then that masterperson@thisaddress will get an email stating this an asking for approval.

Is this correct?

Re: Granting full access to another

StephenB — Thu, 20 Jan 2022 11:37:24 GMT

@rdilauro wrote:

Can a master ARLO account grant FULL access to another account?

The two options are with access rights and without access rights. Neither gives full access to the secondary account, https://kb.arlo.com/1103229/What-privileges-do-my-friends-have-when-I-grant-them-access-rights-in-my-Arlo-account

@rdilauro wrote:

Or as someone suggested, I could rename the current master: ie masterperson@thisaddress to masterarlo@this address. Then masterarlo would have everything, I assume no cameras or setting would be altered. I understand then that masterperson@thisaddress will get an email stating this an asking for approval.

Is this correct?

Not something I've needed to do, but it is described here: https://kb.arlo.com/4118/How-can-I-change-my-Arlo-email-address

Settings shouldn't be changed. So if you are using email notifications in any of the modes, they will go to the email address(es) specified in the rules.

Not sure if the last step requires approval, or if it simply notifies that the email address has been changed.

Someone recently found that when they made this change, that notifications on credit card payments for the subscription continued to go to the old address. So watch out for that.

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Granting full access to another

Re: Granting full access to another