https://community.arlo.com/t5/Arlo-Ultra/How-to-get-Arlo-recognize-new-device-without-the-old-device/m-p/1841664#M19049 <P>My cell phone became non-operative due to obsolescence and Arlo only recognized that device as attempts to log on my new cell phone was denied due to it being non-recognized device.&nbsp; How can I get Arlo to recognize a new device without the old device access.</P> Thu, 02 Dec 2021 23:10:34 GMT Mlkodama 2021-12-02T23:10:34Z https://community.arlo.com/t5/Arlo-Ultra/How-to-get-Arlo-recognize-new-device-without-the-old-device/m-p/1841664#M19049 <P>My cell phone became non-operative due to obsolescence and Arlo only recognized that device as attempts to log on my new cell phone was denied due to it being non-recognized device.&nbsp; How can I get Arlo to recognize a new device without the old device access.</P> Thu, 02 Dec 2021 23:10:34 GMT https://community.arlo.com/t5/Arlo-Ultra/How-to-get-Arlo-recognize-new-device-without-the-old-device/m-p/1841664#M19049 Mlkodama 2021-12-02T23:10:34Z https://community.arlo.com/t5/Arlo-Ultra/How-to-get-Arlo-recognize-new-device-without-the-old-device/m-p/1841804#M19050 <P>Same phone number? Have you tried both SMS and email verification methods?</P> Thu, 02 Dec 2021 14:08:36 GMT https://community.arlo.com/t5/Arlo-Ultra/How-to-get-Arlo-recognize-new-device-without-the-old-device/m-p/1841804#M19050 jguerdat 2021-12-02T14:08:36Z