topic Ultra batteries are essentially useless as they do not take a charge in Arlo Ultra

Ultra batteries are essentially useless as they do not take a charge

Tabby13 — Mon, 15 Nov 2021 20:01:08 GMT

I have Arlo ultra cameras that are only about 1 1/2 years old. All of the batteries are essentially useless. They do not take a charge. Is this a factory defect?

Re: Battery

StephenB — Mon, 15 Nov 2021 14:14:38 GMT

@Tabby13 wrote:

I have Arlo ultra cameras that are only about 1 1/2 years old. All of the batteries are essentially useless. They do not take a charge.

Did you let the batteries drain all the way? It can be a bit tricky to get them to charge when you do that.

Re: Battery

TomMac — Mon, 15 Nov 2021 17:25:37 GMT

Make sure the contact area is clean an it is fully seated. ( gently rub with pencil eraser )

Make sure you are using the original adapter/cable

Attempt to charge same battery several times if it was drained to low

Only other thing I can think of ( unknown if it makes a diff ) is a user claimed his ultra wasn't charging fast until he plugged in the adapter with logo up....then it worked

Re: Battery

Tabby13 — Tue, 23 Nov 2021 13:34:47 GMT

Yes. I did. 0/8 will take a charge

Re: Battery

StephenB — Tue, 23 Nov 2021 14:44:30 GMT

@Tabby13 wrote:

Yes. I did. 0/8 will take a charge

How do you know it isn't a failed charger?