Subscribe button does not work

DLabs — Sat, 23 Oct 2021 15:02:19 GMT

For the last 4 days I have been attempting to subscribe my cams for the Arlo secure option. I have 2 homes one with a new Arlo system that is on the free trial, the other with 6 cams on Arlo pro free plan for the last 3 years. When trying to subscribe the subscribe now buttons do not work on the compare options screen, I have filed numerous tickets, with dis-appointing results. i did notice via this board this issue has been around for awhile. Amazing spend well over $1,500 on cams but no way to upgrade and order the service... extremely frustrating that Arlo stopped their call center.... makes me think this company has financial problems

Re: Subscribe button does not work

jguerdat — Sun, 24 Oct 2021 13:42:32 GMT

First, what country are you in? Only a few can get subscriptions. There's an FAQ in the support section here with the list.

Have you tried both the app and web client?

topic Re: Subscribe button does not work in Arlo Ultra

Subscribe button does not work

Re: Subscribe button does not work