topic Getting error message when trying to download videos from local storage on Arlo Android app 3.5.2 in Arlo Ultra

Getting error message when trying to download videos from local storage on Arlo Android app 3.5.2

ArloWatcher — Wed, 28 Jul 2021 18:49:15 GMT

@JessicaP

Please note that I had to reboot my base station before the new release worked.

Seems SMS messaging not working to get access code, had to use email.

Great, now when trying to download videos from Smart Hub I get "There was an error obtaining your library. Arlo team is working on this issue."

Re: No longer have access to SD card with Arlo app 3.5.1

JessicaP — Wed, 28 Jul 2021 18:50:00 GMT

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.

Re: No longer have access to SD card with Arlo app 3.5.1

ArloWatcher — Fri, 30 Jul 2021 16:26:38 GMT

@JessicaP

Just checked the App this morning, and it is working now. Did they find out what was broken?