topic Betreff: Detect motion but does not record - only with custom modes in Arlo Ultra

Some cameras only detect motion but not record. Works with basic active mode but not custom.

Dumdidum — Thu, 20 May 2021 14:51:58 GMT

Hello

I have 6 Arlo Ultra cameras which do work find in the mode "Active". Togehter with the Smart Abo, it does record and push a message with person/car/animal...

But: I am using Geofencing (at home, only 1 cam active, and at night 5 cams active). "Custom Mode Outside"

There, i have the problem that some cams only detect motion but do not record. So it is working correctly with the basic active mode, but when I select my custom mode "outside", only 2 of 5 cams are recording correctly, the other 3 only detect and push a "motion detected"-notification, but without screenshot and no recording.

What might be the problem?

As said - the cams itself are working correctly in the activated-mode, which activates all cameras, but not in custom mode.

Checked all the setting and the 3 cams have the same settings as the 2 which are working correctly...

Very strange and annoying...

Any suggestions?

Betreff: Detect motion but does not record - only with custom modes

Dumdidum — Wed, 19 May 2021 19:19:25 GMT

Argh. My bad.

I did not add a camera to record.

So - I am happy with Arlo Ultra - although it's quite expensive...

Betreff: Detect motion but does not record - only with custom modes

dcfox1 — Wed, 19 May 2021 19:36:29 GMT

Was just going to suggest that reading the first post, It is common to miss.

Betreff: Detect motion but does not record - only with custom modes

Dumdidum — Thu, 20 May 2021 09:19:05 GMT

Thanks - in the app this wasn't really straight forward.

Did notice it in the web frontend.