topic Re: Ultra Activity Zones Still not working in Arlo Ultra

Ultra Activity Zones Still not working

sanjose1703 — Sat, 24 Apr 2021 23:09:13 GMT

Cameras currently alert for motion outside the activity zones, and literally do_not alert for activity in the zone. It appears to be a proximity alert vs. anything else. Sensitivity does help some, but only with regard to proximity, not the actual zones themselves. Cameras are hardwired for power, I have a subscription, and I've been waiting for this feature to get addressed. I've read the articles, I've created tiny zones, tried to dial in the sensitivity, I don't see any difference, alerts are still proximity driven. Any help?

Re: Ultra Activity Zones Still not working

Guillaume10 — Sun, 25 Apr 2021 17:13:51 GMT

Same problem here. The zoning is not working at all. Please help.

Re: Ultra Activity Zones Still not working

ShayneS — Wed, 28 Apr 2021 20:39:43 GMT

Hello,

Thank you for providing your feedback. Are you still experiencing this issue with receiving notifications outside of your activity zones?

Re: Ultra Activity Zones Still not working

sanjose1703 — Thu, 29 Apr 2021 13:36:15 GMT

yes. it is very consistent, it has never worked as designed.

Re: Ultra Activity Zones Still not working

ShayneS — Thu, 29 Apr 2021 16:58:04 GMT

@sanjose1703

Does this occur on battery power as well?

Re: Ultra Activity Zones Still not working

sanjose1703 — Thu, 29 Apr 2021 20:19:54 GMT

yes, i have 3 cameras, 2 have direct power, 1 is still on battery, all 3 exhibit the same proximity alert vs. activity zone alert, all 3 are consistent, regardless of power source.

Re: Ultra Activity Zones Still not working

ShayneS — Fri, 30 Apr 2021 22:01:01 GMT

Hi @sanjose1703

Did you happen to receive my PM?