topic Re: Hi @jjkeebler May I ask which troubleshooting steps y... in Arlo Ultra

Fixed length & Cross-Trigger not working

jjkeebler — Mon, 19 Apr 2021 18:11:28 GMT

Very, very, very unhappy with Arlo Ultra... the base and cameras are not working properly again

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Fixed length recording does not work

Cross-triggering from Arlo cameras does not work.

ShayneS — Mon, 19 Apr 2021 18:11:43 GMT

May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you have previously performed.

jjkeebler — Mon, 19 Apr 2021 20:10:12 GMT

I power cycled the cameras, and I power cycled the Ultra base station.

I unplugged the base station. The cameras are in locations that are not easily accessible, so the batteries were not pulled.

Very frustrating. This has been a chronic problem since the product release.