topic Re: Added second hub (with siren). Can't see library in Arlo Ultra

Added second hub (with siren). Can't see library

photoflea — Wed, 24 Mar 2021 19:25:23 GMT

I have added a second hub and added a USB stick to it. It's formatted, it shows that it's connected to the hub and I have selected local recording. The camera attached to the new hub is set to record video. Problem is, the new hub's library is not shown in the list (shows cloud and my other hub). I can't view the hub's library because it's not shown in the library list. Can't see a setting that I need to change to fix this.

Re: Added second hub (with siren). Can't see library

jguerdat — Thu, 25 Mar 2021 13:23:15 GMT

WHat model base? Since it has a siren, I expect it's a VMB4000 or 4500. Both should allow recordings but you can't use the app to view the recordings (I suspect it's a hardware limitation). You need to safely eject the drive for viewing on a computer.

Re: Added second hub (with siren). Can't see library

photoflea — Thu, 25 Mar 2021 13:50:07 GMT

Its a VBM4000. I bought it for the siren, didn't expect that I wouldn't be able to view recordings via the app. 😕

Re: Added second hub (with siren). Can't see library

TomMac — Thu, 25 Mar 2021 14:08:29 GMT

The newer bases have some access in app to the mem card, but the 4000 was the first to use USB backup and it really is a backup that need to be viewed externally.

Re: Added second hub (with siren). Can't see library

photoflea — Fri, 26 Mar 2021 00:33:04 GMT

Thanks.