topic Why have all my local recording dropped to 2k? in Arlo Ultra

Why have all my local recording dropped to 2k?

Mad_cow — Mon, 15 Feb 2021 01:06:42 GMT

I have checked all the settings and it still says it should be recording, but when I go to check they only appear as 2k?

What gives?

Re: Why have all my local recording dropped to 2k?

jguerdat — Mon, 15 Feb 2021 15:28:27 GMT

The Premier subscription or the similar single camera one is for up to 2k recordings. The Elite plan is needed for 4k.

Re: Why have all my local recording dropped to 2k?

Mad_cow — Mon, 15 Feb 2021 21:48:51 GMT

I found the thread. Arlo have blocked 4k local recordings now.
Their product isn't good enough to get a subscription when other are doing it for free. Nice move LOL

Re: Why have all my local recording dropped to 2k?

Mad_cow — Mon, 15 Feb 2021 23:21:19 GMT

Upon further investigation it looks like the resolution of the video is in fact 4k. It appears like the label is incorrect.

Solved: Arlo ultra only 2k from the Cloud - Arlo Community

Could it be a return of this bug?