topic Any luck with customer support? 2 months in and can't get subscription honored? in Arlo Ultra

Any luck with customer support? 2 months in and can't get subscription honored?

Ryang11 — Tue, 16 Feb 2021 18:00:14 GMT

Has anyone had any luck with Customer support?

It seems like all promises and no action.

2 months in and can’t evem get the free years subscription honoured.

Re: Poor customer service

Mad_cow — Mon, 15 Feb 2021 00:09:13 GMT

Standard. When you have an issue they run you around in circles til you cant be bothered anymore and give up.

Re: Poor customer service

JessicaP — Tue, 16 Feb 2021 17:59:31 GMT

Hi Ryang11,

Let me reach out to you via private message to gather more information from you.

Re: Any luck with customer support? 2 months in and can't get subscription honored?

Ryang11 — Tue, 23 Feb 2021 02:00:56 GMT

Absolutely what has happened again... all promises and no support.
Just do what you say you will do, when you say you will do it. Simple