topic Re: Ultra not detecting motion. Performed motion detection test and light is not flashing. in Arlo Ultra

Ultra not detecting motion. Performed motion detection test and light is not flashing.

Theokayman — Mon, 21 Dec 2020 15:52:37 GMT

I know this has been covered under several threads, but none seems to match the issue I’m having. I have one Ultra camera (out of 5 total) that is not detecting motion. I performed the motion detection test and the light is not flashing. I deleted the camera and re-added all of them to the Base station. The other 4 are working fine. The firmware shows up to date. What else am
I missing?

Re: Ultra not detecting motion

dcfox1 — Sun, 20 Dec 2020 20:16:44 GMT

Have you rebooted the cam itself (removing and reinserting battery). This fixes a lot of quirks.

Re: Ultra not detecting motion. Performed motion detection test and light is not flashing.

robot-monster — Tue, 29 Dec 2020 20:22:09 GMT

Having the same issue with one of my 4 cameras, and it is the one that is protected best from the weather, although it's not bad where I'm at. Tried rebooting, removing battery, checked on firmware updates, etc. Stopped about 2 weeks ago. Other cameras have no issues.

Re: Ultra not detecting motion. Performed motion detection test and light is not flashing.

Timkimwm — Wed, 30 Dec 2020 10:24:56 GMT

I have the same issue

Camera working if you press play but no motion detected

Have rebooted, changed motion sensitivity, even bought a new battery but no luck.

Re: Ultra not detecting motion. Performed motion detection test and light is not flashing.

jguerdat — Wed, 30 Dec 2020 15:31:33 GMT

Have you removed the camera and reconnected it in the app?

Re: Ultra not detecting motion. Performed motion detection test and light is not flashing.

robot-monster — Wed, 30 Dec 2020 15:33:46 GMT

Yes, removed and reconnected the camera in the app as well. I'll give it another try after work.