topic Ultra Smarthub local storage no recordings in Arlo Ultra

Ultra Smarthub local storage no recordings

murs01 — Sun, 13 Dec 2020 13:02:59 GMT

Ultra Smarthub on desktop PC LIBRARY shows no recordings on local storage, but there are recordings everyday

iPad shows all recordings but not PC

Could it be that PC is hard-wired and not using wifi?

thanks

Re: Ultra Smarthub local storage no recordings

jguerdat — Sun, 13 Dec 2020 14:48:22 GMT

The method of connection of the PC or any other device has no bearing. Are you trying to view the local recordings or the cloud recordings? If the former, the web client doesn't have the capability to view them - you must use the app.