topic Local Storage Questions. How to view screenshots before downloading? Keep email option on? in Arlo Ultra

Local Storage Questions. How to view screenshots before downloading? Keep email option on?

rinku2012 — Tue, 01 Dec 2020 19:47:12 GMT

Hello,

My 12 months subscription is completed. I dont want to renew the subscription as spending $10 per month is not worth

I have few questions regarding Local storage files

1. I am unable to view the screenshot of the video ( when i click on library, i can see the screenshot of the image before clicking on the video). This is available on cloud access but not local storage access. how can i view the screenshots before downloading the video to my phone

2. I have kept email option if there is any motion detection for one of my camera. Can i have the the same settings enabled after i cancel the subscription ?

3. I have 5 cameras. 1 is connected to solar charger, 1 is connected to power and other 3 are connected via batteries. When i am viewing recordings from local storage, i see that all the cameras are being shown in 4k, but only the camera which i have connected to solar charger is showing as 2K. how can i change the camera to record in 4K ?

Re: Local Storage Question

jguerdat — Tue, 01 Dec 2020 16:04:55 GMT

1) You can't.

2) I believe that to be true.

3) Have you compared camera settings with one that's recording in 4K?

Re: Local Storage Questions. How to view screenshots before downloading? Keep email option on?

demannu — Thu, 03 Dec 2020 11:21:29 GMT

I have a feeling arlo intentionally cripples thumbnails on local storage to deter people from using it over their subscription..

Re: Local Storage Questions. How to view screenshots before downloading? Keep email option on?

rinku2012 — Thu, 03 Dec 2020 19:20:54 GMT

Hello,

can someone help me in the below issue