https://community.arlo.com/t5/Arlo-Ultra/Lens-is-stuck-looking-up-and-left/m-p/1794368#M16453 <P>The lens is fixed and can't move. Have you checked the camera settings for zoom and pan?</P> Sat, 26 Sep 2020 23:15:56 GMT jguerdat 2020-09-26T23:15:56Z https://community.arlo.com/t5/Arlo-Ultra/Lens-is-stuck-looking-up-and-left/m-p/1794343#M16452 <P>Second camera this has happened to me.&nbsp; The lens is stuck looking up and to the left.&nbsp; If it senses motion it will work correctly but then goes back to upper left for live viewing.&nbsp; I imagine the lens is malfunctioning and I need a replacement camera (camera is only one week old so I can still return it)</P> <P>&nbsp;</P> <P>Has this happened to anyone else?&nbsp; Known problem?&nbsp; Or am I just unlucky to have 2 camera's that broke?</P> Sat, 26 Sep 2020 19:33:13 GMT https://community.arlo.com/t5/Arlo-Ultra/Lens-is-stuck-looking-up-and-left/m-p/1794343#M16452 Huskerfan 2020-09-26T19:33:13Z https://community.arlo.com/t5/Arlo-Ultra/Lens-is-stuck-looking-up-and-left/m-p/1794368#M16453 <P>The lens is fixed and can't move. Have you checked the camera settings for zoom and pan?</P> Sat, 26 Sep 2020 23:15:56 GMT https://community.arlo.com/t5/Arlo-Ultra/Lens-is-stuck-looking-up-and-left/m-p/1794368#M16453 jguerdat 2020-09-26T23:15:56Z https://community.arlo.com/t5/Arlo-Ultra/Lens-is-stuck-looking-up-and-left/m-p/1794380#M16455 <P>Thank you.&nbsp; I guess I meant the iris or whatever moves the picture.&nbsp; I left the battery out all day today and when I got home from work plugged it in and it was "unstuck".&nbsp; Working fine for now.</P> Sun, 27 Sep 2020 01:04:34 GMT https://community.arlo.com/t5/Arlo-Ultra/Lens-is-stuck-looking-up-and-left/m-p/1794380#M16455 Huskerfan 2020-09-27T01:04:34Z