topic Cannot connecy to homekit in Arlo Ultra

Cannot connecy to homekit

Aals — Wed, 16 Sep 2020 20:36:29 GMT

Hello,

I have tried connecting my base station to homekit, but it stays at “discovering your devices. Please wait.”

I cannot even find homekit code on the base station or cameras to connect in the other way

Please help

Re: Cannot connecy to homekit

JamesC — Thu, 17 Sep 2020 16:46:22 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Cannot connecy to homekit

Landsy — Sat, 19 Sep 2020 20:49:04 GMT

I’m having the same issue. Please send a token reset as well.
Best regards LL

Re: Cannot connecy to homekit

JamesC — Mon, 21 Sep 2020 16:07:58 GMT

Landsy,

JamesC