topic Re: SmartHub VMB5000 hardware versions in US? in Arlo Ultra

SmartHub VMB5000 hardware versions in US?

n11 — Mon, 31 Aug 2020 15:06:26 GMT

In an effort to solve connection problems to my four Ultra cameras I'm thinking about buying a 2nd VMB5000 SmartHub (used). I'm in the US and my current model is a VMB5000 NA. Are there different hardware versions in the US or are all of them the same? Along the same lines have there been any hardware improvements after a certain serial number?

Re: SmartHub VMB5000 hardware versions in US?

dcfox1 — Mon, 31 Aug 2020 18:35:34 GMT

Not sure which is latest hardware but the VBM5000 came with the Ultra. The VNB4540 came with the later release of Pro3. The only difference is 5000 uses a SD card and the 4540 uses a USB for local recording. You can compare models here.

https://kb.arlo.com/000062284/What-is-the-difference-between-each-Arlo-SmartHub-and-base-station

Re: SmartHub VMB5000 hardware versions in US?

n11 — Mon, 31 Aug 2020 18:43:19 GMT

@dcfox1

That's good and helpful information...thanks.

Still looking for info on whether there have been any hardware changes within the VMB5000 model number.

Re: SmartHub VMB5000 hardware versions in US?

RafS — Tue, 01 Sep 2020 00:17:57 GMT

There have been changes to both the base station and the cameras. I exchanged my camera set and the new set came with a VMB5000r5 and my cameras are all H7 instead of H6 which is what I had before I did the exchange. This was a few months ago so this may have changed even further since then.

Re: SmartHub VMB5000 hardware versions in US?

n11 — Tue, 01 Sep 2020 00:27:09 GMT

@RafS

That's exactly the information I was looking for (and what I suspected). Thank you.