topic Cannot see activity zones on Ultra or Pro 2 camera? Why was this removed? in Arlo Ultra

Cannot see activity zones on Ultra or Pro 2 camera? Why was this removed?

adamvondory — Wed, 26 Aug 2020 14:31:21 GMT

Hi

I have always seen the activity zone setting in the iPhone app but now I can’t see it on either of the cameras. I have 4 ultra and 2 pro 2. Why has it been removed. I need this.

Re: Activity zone missing in iphone app

dcfox1 — Tue, 25 Aug 2020 20:31:06 GMT

I still have them here with latest update to app 2.19.1 today. Did you try removing the app and reinstalling it?

Re: Activity zone missing in iphone app

adamvondory — Thu, 27 Aug 2020 09:07:58 GMT

Yes, just did that without Any help

Re: Activity zone missing in iphone app

JessicaP — Thu, 27 Aug 2020 22:09:01 GMT

Hi adamvondory,

We did recently release the latest version of the Arlo iOS app version, which is version 2.19.2.

If you have the latest version but still don't see activity zones, could you provide what iPhone you're using and what iOS version you're running? And could you provide a screenshot where the "Activity Zone" setting is missing?