topic Re: CVR camera Live view delayed by few minutes in Arlo Ultra

CVR camera Live view delayed by few minutes

Retired_Member — Sun, 16 Aug 2020 05:59:50 GMT

Hi,

Look at Street and Driveway (CVR enabled) cameras. They BOTH say LIVE but one shows one car and the other shows two cars!! After testing myself it appears my CVR camera is 2 minutes delayed compared to the non CVR camera!!! This is unbelievable!!!

Re: CVR camera Live view delayed by few minutes

ShayneS — Mon, 17 Aug 2020 19:56:53 GMT

Hi @Retired_Member

Please contact the Support Team to further investigate this issue with your CVR Subscription. You will find several options for contacting support in the provided link. Arlo Tech Support

Re: CVR camera Live view delayed by few minutes

Retired_Member — Mon, 17 Aug 2020 21:13:01 GMT

I notified them of the issue weeks ago. They have not helped at all only saying to me “we have passed on the feedback to the escalations team”. I have not heard back since and I have sent them so many screenshots and videos of the issue. That’s why I’m on here hoping for someone to maybe have a solution.