https://community.arlo.com/t5/Arlo-Ultra/How-do-I-get-my-cameras-to-record/m-p/1777889#M14259 <P>Hi. I recently purchased the ultra. I can’t get them to record. What am I doing wrong? I did reset the base and cameras.</P> Mon, 15 Jun 2020 22:57:34 GMT Careyg 2020-06-15T22:57:34Z https://community.arlo.com/t5/Arlo-Ultra/How-do-I-get-my-cameras-to-record/m-p/1777889#M14259 <P>Hi. I recently purchased the ultra. I can’t get them to record. What am I doing wrong? I did reset the base and cameras.</P> Mon, 15 Jun 2020 22:57:34 GMT https://community.arlo.com/t5/Arlo-Ultra/How-do-I-get-my-cameras-to-record/m-p/1777889#M14259 Careyg 2020-06-15T22:57:34Z https://community.arlo.com/t5/Arlo-Ultra/How-do-I-get-my-cameras-to-record/m-p/1777912#M14261 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/794801">@Careyg</a>&nbsp;wrote:<BR />What am I doing wrong? <BR /><HR /></BLOCKQUOTE> <P>Who knows? We don't know what you are doing.</P> <P>&nbsp;</P> <P>Can you get the cameras to stream live videos?</P> <P>&nbsp;</P> <P>Have you set up modes and rules that tell the cameras what to do?</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them" target="_blank" rel="nofollow noopener noreferrer">What are modes and rules and how does Arlo use them?</A></P> <P>&nbsp;</P> <P>Tell us what you are doing, step by step, and where it goes wrong.</P> <P>&nbsp;</P> <P>I assume that you have read the documents for your device.</P> <P>&nbsp;</P> <P>Get your manual here:</P> <P>&nbsp;</P> <P><A href="https://www.arlo.com/en-us/support/docs.aspx" target="_blank" rel="nofollow noopener noreferrer">Arlo - Security Cameras and Systems</A></P> <P>&nbsp;</P> <P>Videos here:</P> <P>&nbsp;</P> <P><A href="https://www.arlo.com/en-us/support/products/arloultra.aspx" target="_blank">Arlo | Support | Arlo Ultra</A></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Sun, 14 Jun 2020 09:27:15 GMT https://community.arlo.com/t5/Arlo-Ultra/How-do-I-get-my-cameras-to-record/m-p/1777912#M14261 michaelkenward 2020-06-14T09:27:15Z https://community.arlo.com/t5/Arlo-Ultra/How-do-I-get-my-cameras-to-record/m-p/1777952#M14268 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/794801">@Careyg</a>&nbsp;wrote:<BR />Hi. I recently purchased the ultra. I can’t get them to record. What am I doing wrong? I did reset the base and cameras.<HR /></BLOCKQUOTE> <P>Are they are on a paid or trial subscription?</P> Sun, 14 Jun 2020 14:44:52 GMT https://community.arlo.com/t5/Arlo-Ultra/How-do-I-get-my-cameras-to-record/m-p/1777952#M14268 StephenB 2020-06-14T14:44:52Z