https://community.arlo.com/t5/Arlo-Ultra/Cannot-get-SmartHub-on-iPhone-App-Shows-solid-blue-light-and-is/m-p/1777123#M13969 <P>Hi keeaust,</P> <P>&nbsp;</P> <P>Make sure that you connect your SmartHub to the router before you connect your SmartHub to power. You can read here to learn how to troubleshoot:&nbsp;<A href="https://kb.arlo.com/1179130/Arlo-can-t-discover-my-SmartHub-or-base-station-during-installation-what-do-I-do" target="_blank">Arlo can't discover my SmartHub or base station during installation; what do I do?</A></P> Tue, 09 Jun 2020 17:37:10 GMT JessicaP 2020-06-09T17:37:10Z https://community.arlo.com/t5/Arlo-Ultra/Cannot-get-SmartHub-on-iPhone-App-Shows-solid-blue-light-and-is/m-p/1776572#M13847 <P>VMB5000 has a solid Blue light and is on internet.</P> <P>When running app on iPhone, it will not find hub</P> Tue, 09 Jun 2020 17:37:39 GMT https://community.arlo.com/t5/Arlo-Ultra/Cannot-get-SmartHub-on-iPhone-App-Shows-solid-blue-light-and-is/m-p/1776572#M13847 keeaust 2020-06-09T17:37:39Z https://community.arlo.com/t5/Arlo-Ultra/Cannot-get-SmartHub-on-iPhone-App-Shows-solid-blue-light-and-is/m-p/1777123#M13969 <P>Hi keeaust,</P> <P>&nbsp;</P> <P>Make sure that you connect your SmartHub to the router before you connect your SmartHub to power. You can read here to learn how to troubleshoot:&nbsp;<A href="https://kb.arlo.com/1179130/Arlo-can-t-discover-my-SmartHub-or-base-station-during-installation-what-do-I-do" target="_blank">Arlo can't discover my SmartHub or base station during installation; what do I do?</A></P> Tue, 09 Jun 2020 17:37:10 GMT https://community.arlo.com/t5/Arlo-Ultra/Cannot-get-SmartHub-on-iPhone-App-Shows-solid-blue-light-and-is/m-p/1777123#M13969 JessicaP 2020-06-09T17:37:10Z