topic Re: No motion detection at night in Arlo Ultra

One of my Ultra camaras only picks up movement during daylight. No motion detection at night.

Dr_S_HG — Wed, 10 Jun 2020 15:11:26 GMT

Hi,

one of my Ultra camaras only picks up movement during daylight, no movement detection or recordings at night... Any suggestions?

Thanks a lot in advance!

Sascha

Re: No motion detection at night

jguerdat — Tue, 09 Jun 2020 15:10:07 GMT

Are you using the schedule? Be sure the proper mode is selected if so.

Re: No motion detection at night

Dr_S_HG — Tue, 09 Jun 2020 15:17:46 GMT

No schedule in use, system is armed 24/7
Last recording is taken shortly before sunset, first recording again at dawn - but the other camera clearly shows movement from our cat

Re: No motion detection at night

n1976jmk — Tue, 09 Jun 2020 15:22:45 GMT

hi Dr Sh G, are you using the Arlo camera positioning guide when you installed the camera? Please see this link here the displays the best way.

https://kb.arlo.com/37/How-do-I-position-my-Arlo-wire-free-camera

Also, is the motion detection you are expecting at night far away from the camera or close?

Also, when you state there are no recordings at night. Did you also check the SD card, if you are using one.

Thanks!

Re: No motion detection at night

Dr_S_HG — Tue, 09 Jun 2020 15:28:05 GMT

Movement should be around 2,5 meters away from the camera - actually I had an Arlo pro at exactly the same position which worked nicely; just upgraded to the ultra due to enhanced resolution and flashlight

Re: No motion detection at night

n1976jmk — Tue, 09 Jun 2020 15:41:14 GMT

Can you post any screenshots from the camera or the activity zones you have set up? etc

thanks!

Re: No motion detection at night

Dr_S_HG — Tue, 09 Jun 2020 16:57:31 GMT

Sure, here is the camera view

Re: No motion detection at night

Dr_S_HG — Tue, 09 Jun 2020 16:58:02 GMT

And here comes the activty zone

Re: No motion detection at night

n1976jmk — Tue, 09 Jun 2020 17:04:37 GMT

Hi dr s gh

To confirm do you have your low light settings set up? (Screen shot of my low light settings attached).

Also, what does the live view of your camera look like at night after sunset when dark out? IE 10pm.

Re: No motion detection at night

Dr_S_HG — Tue, 09 Jun 2020 17:36:04 GMT

Yes, low light enabled (same setting works nicely on another Ultra)

Re: No motion detection at night

Dr_S_HG — Tue, 09 Jun 2020 17:36:44 GMT

Will take a night picture after sunset and post later

Re: No motion detection at night

n1976jmk — Tue, 09 Jun 2020 17:45:07 GMT

HI D S GH, what about adjusting the brightness from 25% to 100%?

Please try that and see if that helps for this evening.

Re: No motion detection at night

Dr_S_HG — Tue, 09 Jun 2020 17:47:40 GMT

Done, will give it try