topic Re: Arlo ultra signal loss when plugged in in Arlo Ultra

Arlo ultra signal loss when plugged in. Signal strength halves and cannot live stream in 4K.

mpoor — Thu, 04 Jun 2020 14:28:04 GMT

I’m having an issue when I connect a camera to AC power. The signal strength halves, I can no longer live stream in 4K, and the lag time to live view jumps to 25 seconds (previously was 4-5).

Is anyone else experiencing this?

Re: Arlo ultra signal loss when plugged in

mpoor — Thu, 04 Jun 2020 00:45:01 GMT

Hmm, I looked at the cable, it’s not an Arlo cable (I quickly ordered on amazon). It is not shielded (just has a rubber outer cover). Probably the issue (RF interference) unless anyone is experiencing this with an Arlo cord. I assume the Arlo one is shielded as I see it is much more expensive than the one I ordered.

Re: Arlo ultra signal loss when plugged in

mpoor — Thu, 04 Jun 2020 01:11:45 GMT

And I disconnected the power cord- still getting wonky signal- fluctuates between strong and good. Still a 25 second delay before live stream will start (other 2 cameras are 4-5 second) and the live feed has a good 6 second delay while playing. No 4K livestream.

The battery ran out before I installed the cord, do I need to reset something?

Re: Arlo ultra signal loss when plugged in

mpoor — Thu, 04 Jun 2020 13:17:38 GMT

So I actually read the troubleshooting, removed the camera and added it back, functions perfectly now. Probably should have done that first...