topic Re: Movement outside of the activity zones are picked up in Arlo Ultra

Movement outside of the activity zones are picked up

MSLP — Mon, 13 Apr 2020 05:09:07 GMT

I have Arlo Ultra with 2 cameras. Firmware are up to date as of today (April 13 2020). My problem is that movement outside of the activity zone is picked up and I am getting notification.

Re: Movement outside of the activity zones are picked up

MSLP — Tue, 14 Apr 2020 02:49:25 GMT

I deleted and added new activity zone, it worked fine but looks like the problems happens again next day morning. Something is getting reset.

Re: Movement outside of the activity zones are picked up

MSLP — Mon, 20 Apr 2020 07:37:17 GMT

I'm still waiting for a solution.

Re: Movement outside of the activity zones are picked up

BJT_Ultra — Mon, 27 Apr 2020 23:01:34 GMT

I got woken up at 3am this morning with an alert caused by my neighbor, outside of my activity zone, I thought this was supposed to be fixed? I have the latest firmware.

Re: Movement outside of the activity zones are picked up

JamesC — Wed, 03 Jun 2020 19:27:48 GMT

Arlo recently deployed a cloud update enhancing Activity Zone accuracy. This should improve the experience for users reporting symptoms of motion detection alerts and recordings occurring outside of their defined Activity Zones. We are continuing to monitor Activity Zone behavior and will provide additional enhancements in the coming weeks.