topic Notifications are coming through but no recordings in Arlo Ultra

Notifications are coming through but no recordings

Shapro — Fri, 15 May 2020 21:43:07 GMT

Any advise on how to fix this please.
It is a shared device, where I am not the owner.
Thanks

Re: Notifications are coming through but no recordings

jguerdat — Sat, 16 May 2020 14:15:50 GMT

Make sure the owner has allowed you to see the appropriate cameras in Settings, Grant Access. He's the one in control of this.

Re: Notifications are coming through but no recordings

Shapro — Sat, 16 May 2020 21:03:35 GMT

Been there done that.
No joy

Even went through permission process again.
No joy

For the price. This is not making me smile.

Re: Notifications are coming through but no recordings

StephenB — Sun, 17 May 2020 12:34:03 GMT

@Shapro wrote:
Been there done that.
No joy

Does the owner have a paid subscription? Perhaps check that the camera is included in the subscription plan.

Re: Notifications are coming through but no recordings

Shapro — Tue, 26 May 2020 19:18:34 GMT

@StephenB Yes. Thanks.

Not sure any more on Arlo. Why pay for the technology of the security system if you can not use them with out an expensive subscription. I can accept the recordings.
But no zoom, item recognition is just pointless. Better to just buy an earlier version.
Also micro SD recordings can not be viewed by any of the allocated users other than the owner.
Again pointless.

Thanks
Signed. Pissed off owner of three Arlo system. Not a fan now.