topic Local storage in Arlo Ultra

Local storage

Johnny290 — Tue, 05 May 2020 00:28:50 GMT

Whatever those Engineers did whether it was a firmware update or the app that was updated. Local recordings only work over my home network. As soon as I leave my local network and travel around town no more local recordings. It works fine over my Wi-Fi but as soon as I turn that off doesn't work anymore and when I go in the app it says it's disabled when I never disabled it

Re: Local storage

LandJS — Tue, 05 May 2020 03:32:20 GMT

away from home local recordings only work if you use VPN or port fwd

Re: Local storage

Johnny290 — Tue, 05 May 2020 03:37:40 GMT

Port forwarding not using VPN.

Re: Local storage

LandJS — Tue, 05 May 2020 05:18:54 GMT

If port forwarding is set up it should be working.

Local storage ??

Johnny290 — Wed, 20 May 2020 17:24:14 GMT

Local storage still not working ,outside of my local network. Even After latest firmware update.

Re: Local storage ??

jguerdat — Thu, 21 May 2020 13:51:32 GMT

I assume you mean when you're not home you can't see local storage? If that's the case, have you set up the required VPN or port forwarding so you can gain access?

Re: Local storage ??

michaelkenward — Thu, 21 May 2020 14:07:40 GMT

Direct Storage Access, if that is what you mean, certainly works here, albeit with some wrinkles

In addition to @jguerdat,'s advice it might help if you said what you are doing and where it goes wrong.

Take us through the steps and screens you see and describe what happens.

What is Direct Storage Access and how do I use it?

Re: Local storage ??

Johnny290 — Thu, 21 May 2020 14:42:41 GMT

I know how to use it I know how to set it up I've been using it since it was first implemented now after their latest irresponsible firmware update it no longer works

Re: Local storage ??

Johnny290 — Thu, 21 May 2020 14:50:31 GMT

I can access the local storage on my SD card when I am home using my local network. Once I leave my home
,and i go outside my local network the local storage option disappears in a app

Re: Local storage ??

michaelkenward — Thu, 21 May 2020 16:47:35 GMT

@Johnny290 wrote:
I know how to use it I know how to set it up I've been using it since it was first implemented now after their latest irresponsible firmware update it no longer works

That is new information that was not in the first cryptic, minimal content message.

Debugging depends on knowing what is going on, and not leaving it to other people to guess and interpret.

That it works for other people tells us that it isn't a universal issue.

Re: Local storage ??

Johnny290 — Thu, 21 May 2020 18:27:41 GMT

Yeah and what's your point to that message. It may work for you but it doesn't work for me I can set it up turning my Wi-Fi off and it will work away from home. But As soon as I close the app and open the app again. It no longer works. Everything was fine before the firmware update and it may even be the app causing a problem. This is also something that I previously posted and I wasn't the only one having a problem.