topic Re: Error when in google assistant in Arlo Ultra

Error when in google assistant

Silvfox — Tue, 28 Apr 2020 12:25:46 GMT

I’ve connected my armo ultra cameras and doorbell to google assistant but when I click on the camera in google assistant it comes up with an error “make sure that it is on and connected to wifi” I’m not sure what it means because the hub is hard wired and the cameras are viewable through the Arlo app but still comes up with this error.
Can you help please?

Re: Error when in google assistant

JamesC — Wed, 29 Apr 2020 15:46:05 GMT

Silvfox,

This error would occur if the camera is unreachable for any reason. (offline, updating firmware, etc.) Does this error always happen or is it intermittent?

JamesC