topic Re: No 4K live stream over LAN on latest iPad Pro in Arlo Ultra

No 4K live stream over LAN on latest iPad Pro

toiumbagd — Fri, 01 Feb 2019 05:41:06 GMT

4K live streaming NOT WORKING on latest gen iPad Pro 11” with iOS 12.1.3 (didn’t work with iOS 12.1.2 either). 4K videos clips do however play fine from the library on the device. Have latest firmware on smart base and cameras Arlo Ultra VMC5040 - 1.060.20.13_30758 & Arlo SmartHub VMB5000 - 1.12.0.4_30736

works perfectly on iPhone XS for both live stream and library clips.

Re: No 4K live stream over LAN on latest iPad Pro

JamesC — Fri, 01 Feb 2019 23:41:18 GMT

toiumbagd,

Do you have the latest version of the iOS Arlo mobile app downloaded from the app store?

JamesC

Re: No 4K live stream over LAN on latest iPad Pro

toiumbagd — Fri, 01 Feb 2019 23:43:45 GMT

I sure do!

Re: No 4K live stream over LAN on latest iPad Pro

zincyellowcobra — Sun, 03 Feb 2019 17:35:17 GMT

@JamesC

I have same issue — 4K livestream doesn’t function on any of our Apple products, iPad Pro’s, iPhone 6s, 7, X.

Re: No 4K live stream over LAN on latest iPad Pro

jguerdat — Sun, 03 Feb 2019 21:05:17 GMT

Latest app and OS?

Re: No 4K live stream over LAN on latest iPad Pro

toiumbagd — Sun, 03 Feb 2019 21:49:29 GMT

Latest of both

Re: No 4K live stream over LAN on latest iPad Pro

zincyellowcobra — Sun, 03 Feb 2019 22:44:25 GMT

Same for me, latest of both

Re: No 4K live stream over LAN on latest iPad Pro

JamesC — Tue, 05 Feb 2019 02:10:48 GMT

And just to verify, 4K live streaming is toggled on and Auto Zoom and Tracking is toggled off for the cameras that aren't able to live stream in 4K, correct? 4K live streaming cannot be enabled when Auto Zoom and Tracking is enabled.

JamesC

Re: No 4K live stream over LAN on latest iPad Pro

zincyellowcobra — Tue, 05 Feb 2019 12:10:00 GMT

@JamesC

That is true for me, 4k local stream is enabled. Auto zoom/track is not enabled.

Re: No 4K live stream over LAN on latest iPad Pro

toiumbagd — Tue, 05 Feb 2019 13:20:37 GMT

That is correct.